City of Imperial Beach to Get New Website, but for Now It's a Mess
The city of Imperial Beach is working on the development of a new website that should launch this summer, but the current site does a poor job of keeping city residents informed and engaged.
In honor of Sunshine Week, an effort to encourage transparency in government, Imperial Beach Patch decided to review cityofib.com.
A new website will take the place of the current site this summer, a city official said.
"We're in the process of developing a new website and through that process are trying to fix a lot of broken links on the current website because we do realize a lot of links are broken or incorrect," said Michelle Posada, assistant to City Manager Gary Brown.
The city's current site, however, does a poor job of keeping city residents engaged and informed.
On the cityofib.com homepage, links to current or past City Council Agendas and Minutes and Contact Us don't work. They do work on any other page within the site.
Once you do find the link to Agendas and minutes of past City Council meetings, this is perhaps the most informative part of the site, with information going back to 2005.
But beyond these items, it appears much of the website hasn't been updated since 2009, and the agenda or minutes of the Design Review Board and Tidelands Advisory Committees are not published.
The city does not currently have a Facebook or Twitter account.
In a Feb. 9 workshop to draw out the city's goals in the next few years, Councilwoman Lorie Bragg said, "I would like to see us really get with it and be on Facebook and be on Twitter and I think that in these days and times, by not doing it ... there's an entire group of people out there that we are missing out on."
Bragg went on to say Facebook and Twitter are the way an entire generation of people are communicating.
"They don't read our newsletters, they don't read our fliers," she said. "It's time for us to participate in that because we're just totally behind the times.
"Shame on us for not taking advantage of every opportunity, every vehicle that's out there to get the message out."
In the same workshop, Fire Chief and Public Safety Director Tom Clark supported the idea of a new website.
"I'd like to see the city have a great website, an interactive website that you can click on and get a dog license and fill out a special request application for a permit. And you can pay for it online. That would be a great move," he said.
The city's calendar has a few items but generally only lists City Council meetings and a few other events around town.
The calendar for the IB Sports Park has never been updated, and a Sports Park employee who attempted to make a Facebook page for the IB Sports Park was ordered by the city two weeks ago to shut it down.
The employee was ordered to shut it down because the city doesn't currently have a social networking policy, Posada said.
"Once we get some sort of policy in place, we would go from there," she said.
Since the start of 2011, three special meetings have been called with 24 hours of public notice. The agenda was posted at City Hall but few local residents attended.
More people may have participated if they knew about the meeting.
Lack of Information
The latest city news release was published in 2009. Same for city notices.
There are useful sections to the city's current website, like a place to file various complaints, explanation and contact information for city departments, the ability to sign up for e-mail updates anytime there's a city council meeting, the municipal code and more.
The city's newsletter, published quarterly, most recently in December 2010, has lots of useful information, but it doesn't make much mention of issues that have become the City Council's major focus, such as redevelopment.
The Redevelopment News page was updated five times between 2004 and 2006. The city's redevelopment agency has existed since 1996.
A portion of the site dedicated to the Ninth Street and Palm Avenue redevelopment project has not been updated since 2009 but has been on City Council agenda several times in the last year.
A cornerstone of redevelopment is support of low income housing. By law, a portion of redevelopment funds must be committed to low income housing.
However, a link to affordable housing units contact information doesn't work.
Neither does a link to the San Diego Fair Housing Survey.
The link to the U.S. Open Sandcastle Committee, which organized the year's biggest event in IB, does not work.
Phone numbers are listed but links do not work for several other community services listed on the website, from the water company to mental health counseling to the San Diego Domestic Violence hotline.
Very worst of all may be that video of City Council meetings and other city meetings are not published online.
Every city bordering or within near distance of Imperial Beach—from Coronado to San Diego to National City, Chula Vista or Tijuana—publishes video of its City Council meetings online.
The city began broadcasting City Council meetings last year on Thursday mornings at 9 a.m. and Sundays at 5 p.m. on Channel 24.
But that's only for Cox Communication customers, and despite the best efforts of cable companies, the national trend is that cable subscriptions are in decline.
A copy of the video can be obtained by public record request from City Clerk Jacqueline Hald.
"At this time, council has only approved broadcasting on the government channel due to costs so we don't know if at this point it will be streamed online but we don't have plans as of right now," Posada said.
In the present day, to not have a website that provides coherent, easy to find information about the city's actions and no video online of meetings is a way to, directly or indirectly, deny citizens access to their government, and a surefire way to ensure a lack of engagement.
Along that same line of thinking, the city of Imperial Beach and its businesses must be losing money by not doing a better job of showing off all the picturesque things this beautiful city has to offer.
At least the website has a sense of humor.
Before and after pictures for the outdoor surf museum are still under the redevelopment agency portion of the website.
The before picture is real, but the after picture is a bit posterized, and looks more like a painting or artist rendering. People are added to the after scene, and I'm pretty sure the Beatles are crossing the street.
See Also:
Q&A: What do you think about the city of Imperial Beach website? Should the city get Facebook and Twitter accounts?
Pop Quiz
6:40 pm on Tuesday, March 15, 2011
How about our city officials get real, official email accounts? and the responsibility of answering them in them in a timely fashion, within their official capability. that would bring us up to the
1990's . Then move up to twitter, facebook, myspace.Baby steps,,just baby steps
Kay Kardian
7:03 am on Sunday, March 27, 2011
Perhaps since they isolate themselves from the citizens of IB and they perhaps think they are above the citizens of IB that that would be putting themselves out there for the citizens to be able to communicate with them. Or perhaps they are not computer savy. There is a reason we just have to figure it out why the city is dragging their feet in getting an up-to-date website. Makes you think why????
Dante Pamintuan
6:42 pm on Tuesday, March 15, 2011
Thanks for reviewing their website. You are so right in many points about community engagement and potential revenue streams related to small beach town tourism and Eco-tours along the Estuary, bay and Pacific Ocean. Is it possible to post the council meeting videos on the Patch in a certain section called local government? That would be a great start. Keep up the good work you are providing for Imperial Beach. The Patch is one way to stay current with today's technology available to every citizen. It's a great concept!
barry
6:48 am on Wednesday, March 16, 2011
is the city getting too big to manage a website?? is there lack of leadership on the payroll?? i'm sure when this website was set up someone had the responsibility to update it. its time to clean house and get rid of browns clan thats getting paid and not performing or hire personnel that can lead and get the job done.
Shorebird
8:48 am on Wednesday, March 16, 2011
The former city council had too many buddy deals going on to want the residents of Imperial Beach to be fully informed. What they did tell us was frequently filled with "sins of omission" rather than detailed information. I remember the meetings about the salt ponds being replanted tec., and sand being dredged and used "out in front" I do not recall that they were ever clear that that dredged material was to come from Ballast Point. The impression I got was it would from the Chula Vista Refuge and ponds here in the IB area. They were very good about printing notices in the Eagle and Times for yesterdays, last weeks or even last years meeting info. So perhaps this years new crop of City Council will really bring more info the the pulic and the public will finally begin to participate in what happens in their city. No, the city is not too big, they didnt want us to see what they were doing. A new truly functioning website would be a blessing and awaken the community. If they can use millions on vaity projects why cant they build a website?
Kay Kardian
10:26 am on Wednesday, March 16, 2011
I agree with Tracy. The City has become a secret entity. I applaud the individuel(s) who have shown their leadership to the citizens of IB. It's been a long time coming to finally let the people know about the meetings and the business that goes on in our city. It's showing that the new officials care about our community. I welcome the website and also thank you Patch for keeping the people informed. The Eagle and Times only prints what the city wants them to print it is not for the people. I cannot believe either that the city cannot afford to build a website when money is spent for Monuments or sculputures.. We will have a voice.
barbara
8:57 am on Wednesday, March 16, 2011
How about having a sign up for email notification of Council meetings, agendas, special votes, etc.? That email could also always contain a link to instructions for submitting topics for discussion and speaking to the council.
I agree with the streaming video concept. I just don't remember to tune into the broadcast on TV!
Kudos to Patch for the work you're doing. I'm more informed about IB happenings now than ever!
Paul Dykes
9:12 am on Wednesday, March 16, 2011
I concur with Barbara, this has been a much more effective outlet, as far as I'm concerned, than the city ever has.
ibcalif
10:19 am on Wednesday, March 16, 2011
Khari Johnson 4 Mayor!
Paul Dykes
11:52 am on Wednesday, March 16, 2011
I second that!!
i heart ib
2:17 pm on Wednesday, March 16, 2011
Thank you Khari for giving us a place to turn for current news and issues that are important to our community. Knowledge is power and there is power in numbers!
Miriam Iosupovici
1:23 am on Tuesday, March 22, 2011
1. The Mayor, Jim Janney, never answers emails, so why do we think that there is sufficient interest to have FB and Twitter? I always got thoughtful replies from emails to Hank Levien (sp?), Public Works, and action too - much appreciated.
2. What does 'working on it' mean? Are they working with a designer? How come we citizens don't know more ab this nor have been asked for input?
2. Even though I have FB, I would prefer a well-functioning website. Somehow the city finds a way to spend money and not get particularly good graphics or functionality. Without regular updating, as Khari points out, a website becomes less effective quickly. I think they should talk to Serge Dedina and the folks at WiLDCOAST and learn something ab what it takes to create an effective website + have a COMPETITIVE BIDDING PROCESS for the website itself.
Pop Quiz
6:08 pm on Saturday, March 26, 2011
Yep, our city works department actually works and does a good job. Good luck communicating with city hall.
There are many college students looking for internships that could get this city web site done quickly, cheaply and with the most current information and technology. Every summer bring in an technology intern. I think official city email accounts that are monitored and replied to is a job standard that is easily verified. The basic emails should be covered first, before face book and twitter. I find it amazing our city council and mayor do not have official city email accounts. Sort of like watching black and white TV, what year is this?
jo carr
2:33 pm on Tuesday, April 19, 2011
I've been trying to post on patch all day and on previous days about doing some good in our own community.
Join me and Mar Vista students this week: 19th -22nd in honor of Earth Day. Come and help Clean Up Serenity Garden just south of the Fleet Reserve. I also need volunteers to help with a 'Community Garden Planning Committee', SO, if you want to grow your own organic Vegies and Fruits, perhaps share a plot with friends, then come to the Farmers' Market on Fridays and ask for Jo &/Or Kimberly from 5:30 to 7:pm and find out the facts of this opportunity. Can you bring some skills to help plan this project, or are you just going to sit back and complain about what we don't have? Not that I don't agree with the communication aspect, but better yet;
STEP UP TO THE PLATE AND HELP OUR CITY GROW TO WHAT WE WANT! Me? I want to help residents grow their own food, share knowledge and food and fell good about living here!
Miriam Iosupovici
2:46 pm on Tuesday, April 19, 2011
Dear Jo:
IB Beautiful did a lot of work some time ago about a community garden. Have you contacted the folks who were working on that so you don't need to duplicate the info they got? Of course, regulations may have changed since then, but...
Great idea.
Miriam Iosupovici
2:48 pm on Tuesday, April 19, 2011
Dear Jo:
I may need to be out of town on Friday. Is there any way to contact you?
Thanks
Kay Kardian
10:10 am on Wednesday, April 20, 2011
As well as me Jo, I will be out of town also for the Eastern weekend leaving on Friday..I am very much interested in the Community Garden Project..I concur with Miriam how can we contact you? Thanks
Kay Kardian
10:39 am on Wednesday, April 20, 2011
I hope everything will work out as planned and not get put on the back burners. The citizens of IB need an open forum to communicate with the city offices. Good luck